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COMPLAINT HANDLING POLICY

– Receive all your complaints related to the use of Heyday products.

– Time to settle complaints within a maximum of 05 (five) working days (excluding Sundays and holidays), from the date of receipt of your complaint. In case of force majeure, both parties will negotiate by themselves.

Complaint Handling Policy

– Receive all your complaints related to the use of Heyday products.

– Time to settle complaints within a maximum of 05 (five) working days (excluding Sundays and holidays), from the date of receipt of your complaint. In case of force majeure, both parties will negotiate by themselves.

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